Privacy Policy

Last updated: 12-11-2025
Welcome to Nexu (“we”, “our”, or “us”). Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [nexu.online], make a purchase, or interact with our services. By using our site, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information to provide and improve your shopping experience. This may include:

1. Information You Provide
- • Name, email address, and phone number
- • Billing and shipping addresses
- • Payment information (securely processed via trusted third-party providers)
- • Account login details
- • Messages sent through our contact forms or support channels
2. Information We Collect Automatically
- • Device information (type, OS, browser)
- • IP address and general location
- • Pages viewed, time spent, and referring URLs
- • Cookies and analytics data to enhance website functionality

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding your purchases or inquiries
• Improve our website and user experience
• Send exclusive offers, updates, or product launches (only with your consent)
• Prevent fraud and ensure secure transactions

We never sell your data to third parties.

Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

• Remember your preferences
• Analyze browsing behavior for performance insights
• Personalize content and recommendations

You can manage or disable cookies through your browser settings at any time. However, some features of our website may not function properly without them.

How We Protect Your Data

We implement advanced security measures to safeguard your personal information, including:

• SSL encryption on all transactions
• Secure data storage and limited access
• Regular system monitoring for unauthorized access

Despite our efforts, no online system is completely secure — but we are committed to maintaining the highest level of protection for your data.

Third-Party Services

We may use trusted third-party partners for:

• Payment processing (e.g., Stripe, PayPal)
• Shipping and logistics
• Analytics and marketing (e.g., Google Analytics, Meta Pixel)

DThese providers have their own privacy policies that govern how they handle your information.

Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your data
• Request correction or deletion of your personal information
• Withdraw consent for marketing communications
• Object to or limit data processing

To exercise these rights, contact us at [privacy@nexu.online ].

Data Retention

We retain your information only as long as necessary:

• To fulfill your orders
• To comply with legal obligations
• To resolve disputes and enforce our agreements

After that, your data is securely deleted or anonymized.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available here, with the updated date at the top of the page.

Contact Us

For questions, requests, or concerns about this Privacy Policy or your data, please contact us:

privacy@nexu.online
+213 665969054